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Consorsbank – Issues with Connection Updates

Update - Customers are advised to reach out to their Bank support, to improve the priority of this issue.
Dec 12, 2025 - 03:17 UTC

Identified - We are currently experiencing issues with Consorsbank account updates via the PSD2 (XS2A) redirect flow. Users may encounter a white screen when being redirected to Consorsbank’s login page.

The issue originates on Consorsbank’s side, and we are awaiting their resolution. FinTS connections remain unaffected.

We will update this page as soon as the bank provides further information.
Dec 09, 2025 - 14:00 UTC

Issues with Connecting to US Bank Integrations via Plaid

Investigating - We are currently investigating an issue affecting our US bank integrations that rely on the Plaid API. Our systems are intermittently unable to establish new connections to US financial institutions in the production environment.
Nov 03, 2025 - 11:42 UTC

Portfolio Tracking Operational

Bank Connections (Europe) Operational

Bank Connections (North America) Partial Outage

Markets Operational

Social Operational

Subscriptions Operational

E-mail and Push notifications Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 22, 2025

No incidents reported today.

Dec 21, 2025

No incidents reported.

Dec 20, 2025

No incidents reported.

Dec 19, 2025

No incidents reported.

Dec 18, 2025

No incidents reported.

Dec 17, 2025

No incidents reported.

Dec 16, 2025

No incidents reported.

Dec 15, 2025

Saxo Bank connection problem

Resolved - This incident has been resolved.
Dec 15, 13:48 UTC

Monitoring - Our Saxo Bank data provider released a fix and monitor the results.
Dec 15, 13:48 UTC

Investigating - We are currently investigating this issue.
Dec 3, 07:40 UTC

Benchmarking Data Display Issue - Mobile

Resolved - This incident has been resolved.
Dec 15, 13:46 UTC

Identified - We identified an issue affecting the Benchmarking feature where some data was returned in an unexpected format. This could cause benchmarking results to display incorrectly or fail to load for some users.

The issue occurred after a recent release and has been addressed. We are taking additional steps to improve validation and prevent similar issues in the future. We apologize for any inconvenience caused.
Dec 15, 08:40 UTC

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

Unresolved incident: Consorsbank – Issues with Connection Updates.

Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.

Dec 9, 2025

Dec 8, 2025

Scalable Capital – Planned Maintenance

Resolved - We have resolved the issue that affected Scalable Capital account connections between December 5th and December 7th.

During this period, transfer transactions (“Transfer in”, “Transfer out”) were incorrectly interpreted as Buy/Sell operations. This led to inaccuracies in position history and FIFO calculations for some users.

We have corrected the processing logic and fully excluded all affected transfer transactions from December 5–7.

Everything is now functioning normally.
Dec 8, 12:26 UTC

Identified - Scalable Capital will be performing scheduled maintenance this weekend as they begin transferring all customer portfolios from Baader Bank to Scalable Capital Bank. As part of this process, they will also remove the current double-portfolio structure in their system.

During the migration period, Scalable Capital’s web application will be unavailable. As a result, we expect all related connections and integrations on our side to fail temporarily.

Service is expected to return to normal on Monday. We will verify full functionality once operations resume.
Dec 4, 10:43 UTC