Investigating - We've identified an issue with our data provider Factset affecting the pricing of some mutual funds.

Between August 28 and September 9, affected funds stopped receiving valuation updates, and their prices have been frozen since then. This affects only a limited number of mutual funds, not all of them.

Factset is actively investigating the root cause.
We will update this page as soon as we have more information.

Sep 10, 2026 - 08:09 UTC
Portfolio Tracking Operational
Bank Connections (Europe) Operational
Bank Connections (North America) Operational
Markets Partial Outage
Social Operational
Subscriptions Operational
Login and Registration Operational
Email and Push Notifications Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Sep 17, 2026

No incidents reported today.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

Resolved - This incident has been resolved.
If you still encounter issues, please contact our team via help@getquin.com

Sep 11, 08:46 UTC
Monitoring - The Flanks Team informed us about an implemented fix to restore the connection functionality.

We will monitor this closely and update the statuspage once we have additional information.
Thanks for your patience.

Aug 27, 20:35 UTC
Update - The Flanks team responded that they are working on this issue.

In the meantime users might encounter the error "https://connect-widget.flanks.io/ refuses the connection" for connection and update attempts.

This might also affect other connections provided by the connection provider Flanks like MyInvestor, Fineco, CaixaBank, SaxoBank and more.

We will update the statuspage once we have more or newer information.

Aug 20, 09:15 UTC
Identified - Some users are seeing an error when trying to connect their Revolut account. Existing Revolut connections and portfolio data are not affected. We're working on a fix and will update here once connecting works again.
Aug 19, 08:57 UTC

Sep 10, 2026

Unresolved incident: Factset data issue affecting mutual fund prices.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.