Resolved -
We see major improvements on the stability and connection quality.
This incident has been solved.
If you have further questions, please reach out to help@getquin.com
May 18, 15:16 UTC
Update -
Over the past few days, we have been working intensively on a complete overhaul of the Trade Republic integration to further improve the success rate for connections and updates.
Please make sure to install at least app version 2.231.0 to benefit from these improvements.
Thank you for your continued patience and support.
May 12, 08:50 UTC
Update -
We continue to see an increasing number of successful connections following our latest implemented solution.
At the same time, our team is continuing to work on further improvements to stabilize the connection for more users.
Thank you for your continued patience and support.
May 4, 07:08 UTC
Update -
Following the release of version 2.229.1 on the Google Play Store and Apple App Store, we are already seeing an improved success rate for updates and initial connections of Trade Republic portfolios.
We will continue to monitor the situation closely and provide further updates as more information becomes available.
Thank you for your continued patience and support.
Apr 27, 13:55 UTC
Monitoring -
We’ve implemented additional adjustments to further reduce authentication-related errors.
These changes are available with app version 2.229.1 on the Google Play Store and Apple App Store.
We recommend updating to this version to benefit from the improvements.
Our team will continue to monitor the situation closely and share further updates as needed.
Thank you for your continued patience and support.
Apr 24, 09:18 UTC
Identified -
We’ve identified one root cause of the recent failed updates and connection attempts.
Our team is actively working on the necessary adjustments to restore a stable connection and ensure the usual level of quality and reliability.
Thank you for your continued patience and support.
Apr 17, 14:02 UTC
Update -
We’ve released version 2.225.0, which includes additional improvements aimed at reducing TR-related issues. We strongly encourage all users to update to the latest version to benefit from these fixes and improved stability.
Our team continues to monitor the situation closely and work on further enhancements. We will share more updates as they become available.
Thank you for your continued patience and support.
Apr 8, 08:52 UTC
Investigating -
We are continuing to investigate and implement improvements to increase stability. While the fixes introduced in version 2.224.0 have helped in some cases, the issue has not been fully resolved for all users.
Our team is actively working on identifying the root cause and evaluating additional solutions. We will provide further updates as soon as more information becomes available.
Thank you for your continued patienc
Mar 30, 14:37 UTC
Identified -
The issue has been identified and a fix is being implemented.
Mar 26, 12:54 UTC
Investigating -
We are continuing to investigate the Trade Republic integration issue. While a fix was released in version 2.223.0, it appears that the issue may still persist for some Android users.
Our team is actively working to identify the root cause and implement a solution. We will provide further updates as soon as more information becomes available.
Thank you for your patience and understanding.
Mar 25, 12:35 UTC
Monitoring -
A fix for the Trade Republic integration issue has been implemented in version 2.223.0 of our app.
We recommend all users update to the latest version to restore connectivity and ensure the integration works as expected.
Our team will continue monitoring the situation closely to ensure stability.
Thank you for your patience while we worked on resolving this issue.
Mar 20, 08:40 UTC
Identified -
We are currently experiencing an issue with our Trade Republic integration. Following a recent change on their side, authentication requests are failing with a 403 Forbidden error.
This is impacting connectivity and preventing successful account access through our integration.
Our engineering team is actively investigating the issue and working on a fix. We will provide updates as soon as more information becomes available.
Mar 19, 06:21 UTC
