Our data provider implemented a solution for this issue.
We are monitoring the results and will update the statuspage once we have more information or can verify this incident has been resolved.
Posted Sep 28, 2026 - 20:11 UTC
Investigating
We've identified an issue with our data provider Factset affecting the pricing of some mutual funds.
Between August 28 and September 9, affected funds stopped receiving valuation updates, and their prices have been frozen since then. This affects only a limited number of mutual funds, not all of them.
Factset is actively investigating the root cause. We will update this page as soon as we have more information.